Your lot. Your rules. We enforce them.
Fleet Services is Greater Boston's parking enforcement and private property towing speacialist. We keep reserved spaces, fire lanes and permit-only lots clear, 24/7, at no cost to property owners.
Complete parking enforcement
One partner for every part of parking control, from the signs at your entrance to the documented tow at 2 a.m.
Private Property Towing
Fast removal of unauthorized vehicles from lots, garages, driveways and common areas, on call or on patrol.
- Reserved & resident-only spaces
- Blocked entrances, dumpsters & loading zones
- Abandoned & inoperable vehicles
Scheduled Parking Patrols
Regular patrols on the schedule you choose: overnight, weekends or around the clock, so problems don't wait for a phone call.
- Custom patrol windows
- Overnight & after-hours coverage
- Patrol logs in your portal
Permit Enforcement
We check every vehicle in your lot against your permit rules, so only residents, tenants and approved visitors park there.
- Resident & visitor permit lists
- Permit & hangtag checks
- Visitor pass rules you set
Signage & Compliance
We design and install towing signage built to meet Massachusetts and local requirements, free with a service agreement.
- Entrance & tow-away signs
- Fire-lane marking guidance
- Accessible-space signage review
Fire Lane & Safety Zones
Priority response for vehicles blocking fire lanes, hydrants, accessible spaces and emergency access.
- Fire lanes & hydrant zones
- Accessible spaces without placards
- Emergency access routes
Lot Clearing & Relocation
Planned vehicle relocation for snow removal, paving, striping, construction and special events.
- Snow emergency clearing
- Paving & restriping projects
- Advance notice coordination
We also handle light, medium and heavy-duty towing, roadside assistance and accident recovery. Ask us →
Built for every kind of property
Every tow, on the record
Disputes happen. That's why every Fleet Services truck is connected to dispatch. Each violation is photographed and logged before the vehicle leaves your property, and you can review any of it, any time, from your own login.
- Timestamped, geotagged violation photos
- Permit checks based on your property's rules
- Who authorized each tow, and why
- Monthly enforcement reports for your board or owners
Up and running in four steps
Most properties are fully protected within days.
Free assessment
We walk your property and review signage, fire lanes, accessible spaces and your parking problem areas.
Your custom plan
Choose on-call towing, scheduled patrols, permit enforcement, or a mix.
Sign & post
Sign a towing authorization and we install compliant signage at every entrance, free.
We enforce
Your spaces stay clear, and every action shows up in your portal with photos.
Towing and storage fees are paid by the owner of the violating vehicle, never by you.
Request a removal
Someone parked where they shouldn't? Call our dispatch team with the property address and vehicle details and we'll take it from here.
- 🚨24/7 dispatchRemoval requests handled day or night.
- 📸Photo-documentedEvery removal is photographed and logged before the vehicle leaves.
- 💲No cost to your propertyFees are paid by the owner of the violating vehicle.
Was your vehicle towed?
If your vehicle was removed from a private property we serve, here's how to get it back quickly. Call our 24/7 line with your plate number to confirm we have it.
Vehicle locator
Enter your plate and we'll help you find your vehicle.
Vehicle release
Trusted by Boston property managers
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Common questions
What does parking enforcement cost my property?
Nothing. Towing and storage fees are paid by the registered owner of the violating vehicle. Signage is installed free with a service agreement.
Do I have to call every time I want a vehicle towed?
Not necessarily. Safety violations such as fire lanes and blocked access can be handled under a general authorization, and scheduled patrols with permit enforcement can catch other violations without a call. Your agreement spells out exactly what we enforce and when.
How does permit enforcement work?
You give us your list of authorized residents, tenants and visitor rules. During patrols, we check parked vehicles against those rules. Vehicles that aren't authorized are documented with photos and handled the way your agreement says.
What signage is required?
Private property towing requires proper tow-away signage at the property's entrances. During your free assessment we'll review your current signs and install compliant ones at no cost when you sign up.
Can residents or tenants request a tow?
Only people you authorize can request tows. Many properties authorize the manager, board members or security staff. We'll set this up with you.
How quickly can you get started?
Most properties are up and running within days of the assessment, as soon as the agreement is signed and signs are posted.
How do I find out if my car was towed by Fleet Services?
Call our 24/7 line or use the vehicle locator with your plate number. The tow-away signs at the property also list who to call.
What do I need to get my vehicle back?
A valid photo ID, proof of ownership such as your registration or title, and payment. Call ahead to confirm the total and release hours.
I got to my car while it was being hooked up. Can I stop the tow?
If you return before the vehicle leaves the property, ask the driver to release it. A reduced release fee may apply once the vehicle is hooked up.
Why was my vehicle towed?
Vehicles are removed only as authorized by the property, for violations like parking in a reserved or permit-only space, a fire lane or an accessible space without a placard. Every tow is photographed, and we can show you the record.
I think my car was towed wrongly. What can I do?
Contact our office first and we'll review the photos and records with you. You may also contact the local police department for the area the vehicle was towed from.
Enforcing across Greater Boston
Talk to our team
Questions about service, an existing account or a towed vehicle? We're here 24/7.
Hours
Send a message
Non-urgent questions only. To request a tow, call dispatch.